FAQ

Frequently asked questions about promotional gifts

What does origination mean?
Origination does not refer to artwork or the actual printing process. Origination is a general term referring to the make up of screens, dies, templates or jacquards used in the process of applying print details to a product. Except for a jacquard, a separate screen, template or die is required for each colour used.

Artwork
Quality artwork is essential, in ensuring your promotional goods are produced with a neat and clearly defined print. We can create or advise you on the production of artwork, the cost of which although kept to a minimum, will be passed on accordingly.

Can you give me a quote for my chosen product?
You get a quote before you purchase your chosen products. Simply fill out the "Get a Quote" form on each product page and we will provide you with a formal quote.

Carriage
Carriage is charged at cost price per product to any mainland UK destination. Please contact us for prices outside the UK and for timed deliveries.

Company logos
Products carrying names or trademarks shown in our catalogue do not necessarily imply that the products have been supplied to or endorsed by the owner of the trademarks. They are meant to be representative what can be achieved by the creative personalisation of merchandise.

Delivery time
Delivery is usually 15 working days from approval of artwork. For more urgent requirements we offer 24 hour 3, 5 and 7 day service, which would incur a small charge.

Do you provide samples?

You can always inspect a sample before you buy. Simply browse our online store and when you find the product you'd like to see, call us for prices.

The majority of our samples are chargeable. You will be advised if the sample you require is chargeable. Samples are only available to bonafide business customers. Shipments of samples outside the UK will incur additional freight charges.

Please note that some samples are supplied plain and some with random print to show effect. Due to the volume of samples we send out we cannot guarantee the sample you will receive will be plain or have random print. If you have a specific requirement for a plain or random printed sample please contact us.

Express promotional items

‘Express Promotional Items’ is a specially chosen range of our top selling products, all of which can be printed and dispatched within seven working days from approval of your artwork.

Plain goods
A discount from the prices indicated is available on items taken without print. As the discount varies according to the quantity and the item, please contact are friendly team for specific information.

Prices
The prices shown are in pounds sterling, excluding VAT for the quantities indicated. The prices shown are subject to change without prior notice. We reserve the right to alter the prices accordingly without notice. Where larger quantities are required beyond those shown, please contact one of our friendly team for a specific quotation.

Printed proofs
Printed proofs are available as well as pre-production samples, for costs and lead times please contact us to speak to one of our sales team.

Products shown
Whilst all products are current at time of going to print, no responsibility can be accepted for the withdrawal of any item from the range, and/or where alterations have been made by the manufacturer.

Quantities
All printed orders are subject to a production of 10% overs and unders, we will only invoice for the quantity supplied.

Right to use trademarks
Any customer of Gift Selection represents and warrants to Gift Selection that he or she has the unrestricted right to use, copy and distribute each copyright, trademark, service mark, trade name, logo, statement, graphic, artwork, name, photograph, portrait, picture or illustration of any person or any other intellectual property in the way it is to be printed on or otherwise applied to the promotional merchandise ordered by the customer. All customers must agree to defend, indemnify and hold Gift Selection harmless from any claims, alleging that the promotional merchandise ordered by the customer violates or infringes upon any rights of any third party.